Frequently Asked Questions

At Lexus, we’re committed to making your experience as smooth as possible. This FAQ page brings together answers to common questions about our vehicles, services, and ownership to help you stay informed every step of the way.

Know your Lexus

IS IT POSSIBLE TO OPEN THE TRUNK OF A LEXUS WITHOUT A BATTERY?

Yes! On certain Lexus models, you can use the manual key that comes with your key fob and locate a keyhole near the trunk handle.

IS IT POSSIBLE TO PROGRAM A GARAGE DOOR OPENER WITH A LEXUS?

Yes, absolutely! New Lexus models (as well as many pre-owned models) are equipped with the universal transceiver HomeLink®, which can be programmed to remotely operate garage doors.

Sales

WHAT IS THE WAIT TIME TO RECEIVE A NEW LEXUS?

Upon purchasing your vehicle, Boulevard Lexus provides you with monthly support: you will be kept informed of all the details regarding the progress of your file, including timelines and wait times. And if you have more specific questions about the configuration of your order, the members of our team handling your file will be able to answer them.
We now have several new vehicles in inventory for immediate delivery.

WHICH LEXUS HYBRID VEHICLES ARE ELIGIBLE FOR GOVERNMENT INCENTIVES?

The Lexus NX 450h+ is a plug-in hybrid SUV and is eligible for provincial subsidies in Quebec. Some versions of the Lexus RZ 100% electric are also eligible for certain government incenvtives.

Used Lexus

WHAT IS A TRADE-IN EVALUATION?

A trade-in evaluation involves determining the value of your vehicle (the price a dealership would be willing to offer) to use it as a deduction when purchasing your next car.

WHAT IS A CARFAX VEHICLE HISTORY REPORT?

It’s a document that consolidates all information regarding the maintenance, evaluation, and accident history.

Warranty

IS THE HYBRID SYSTEM OF A USED LEXUS COVERED?

Full coverage under the Extra Attentive Protection includes the hybrid components of hybrid vehicles.

WHAT IS THE TERM OF THE ORIGINAL TIRE WARRANTY?

The Extra Attentive Protection includes tire protection against road hazards, including installation and balancing. This coverage is valid for 36 months or 50,000 kilometers.

Do you have any other question?

Contact our team and we’ll be happy to answer any questions you may have