Lexus Warranty & Coverage

Inspiring Confidence

Every Lexus vehicle is backed by the most service-focused and dedicated network of Dealers in the industry. Plus, our comprehensive standard and supplemental protection programs offer unprecedented motoring peace of mind.

New Vehicle Warranty

Driving a Lexus should be an experience of joy and exhilaration, without reservation. Not to worry – your New Vehicle Warranty provides protection from potential defects in manufacturing materials or workmanship. Lexus warranty service is performed by Lexus-trained technicians using Lexus Genuine parts, and is available at any Lexus Dealership in North America.

Book an appointment with our service department Boulevard Lexus.

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Coverage Details
Coverage
Term

(from warranty registration date)

Comprehensive Coverage
Repairs on any original Lexus part of the vehicle that is defective in material or in workmanship under normal use.

48 months/80,000 km, whichever comes first.

Powertrain & Safety Restraints

72 months/110,000 km, whichever comes first.

Corrosion Perforation
Any body sheet metal found, under normal use, to have developed a perforation (hole through the body panel) from corrosion due to defects in material or workmanship.

72 months, regardless of distance travelled.

Emission Control Components

48 months/80,000 km, whichever comes first.

Major emission control components

96 months/130,000 km

Major emission component performance warranty

24 months/40,000 km

Adjustments
Service adjustments found to be out of alignment from factory specification (not usually associated with the replacement of parts)

Usually 12 months/20,000 km, but contact us for details.

Hybrid-related components
Applies to the battery control module, hybrid vehicle control module and the inverter/converter.

96 months/160,000 km

Hybrid High Voltage battery
This warranty covers repairs to the hybrid battery that is defective in material or workmanship under normal use and maintenance.

120 months/240,000 km

Alternate Transportation
For certain warrantable repairs that require your Lexus vehicle to be out of service for an extended period of time, Lexus will provide alternate transportation.

Please contact us for details.

Original Equipment Tire Warranty
Warranted by the Tire Manufacturer.

Please contact us for details.

Parts Warranty

Every Lexus vehicle is backed by a service-focused and dedicated network of Dealers. Plus, our comprehensive standard and supplemental protection programs offer motoring peace of mind.

Lexus Parts Warranty is 2 Years/40,000 km, for new service replacement parts purchased and installed at a Lexus dealer. In a world where the unexpected hides around every corner, stay confident behind the wheel knowing that we have you covered.

Replacement parts that are purchased from and installed by Lexus as part of the Remanufactured Parts Program are covered for 12 months or 20,000 km, whichever comes first. Consult your Lexus Dealer for details.

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Roadside Assistance

We’ve Got You Covered. Wherever your journey takes you – a few kilometres from home or a road-trip from Hudson Bay to Hudson, New Hampshire, Lexus Roadside Assistance is with you.

That’s because every New and Certified Pre-Owned Lexus vehicle purchased from a Lexus Dealership in Canada includes 24 hour emergency roadside and mechanical breakdown assistance, 365 days a year, in Canada or the continental US.

Or call 1 800 26-LEXUS (1 800 265 3987)

Roadside Assistance covers 48 months with unlimited kms. For full coverage details, see the “Roadside Assistance Program” section of your Lexus Owner’s Manual Supplement.

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Coverage Details
Services
Coverage Details

Mechanical Breakdown Towing

To the nearest Lexus Dealer

Battery Boost

Includes cold weather starts

Tire change

Repairs not included

Winching from ditch

Fuel delivery if you are stranded

Includes 5 litres Fuel. For battery electric vehicles, your vehicle will be towed to the nearest charging station.

Key Lockout Service

As required

Spare Key Delivery

As required

Personalized Auto Trip Planning Services

Customized maps with your route highlighted, accommodation directories, notes and brochures on points of interest, facts and travel tips

Program
Coverage Terms

New Vehicles

48 months/unlimited kms

Lexus Certified Pre-Owned

24 months

Renewals

Coverage extension available on an annual basis.

Roadside Assistance covers 48 months with unlimited kms. For full coverage details, see the “Roadside Assistance Program” section of your Lexus Owner’s Manual Supplement.

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Lexus Road Hazard Protection

Be prepared for bumps in the road. Despite your best efforts, you may at some point encounter unavoidable hazards, directly in your path. A huge pothole, shattered glass or other debris on the road are hazards that can be dangerous and they can be very costly when they cause damage to your tires and wheels.

For times like these, Lexus now offers Lexus Road Hazard Protection (LRHP), covering repair or replacement of tires and alloy wheels when purchased and installed at any Lexus Dealership in Canada. Choose from the following terms:

  • 1 Year
  • 2 Years
  • 3 Years
  • 39 months
  • 4 Years
  • 5 Years
  • 6 Years
  • 7 Years
What Equipment is Eligible?
  • Original Equipment and Replacement Tires: Summer, All Season & Winter
  • Original Equipment and Lexus Accessory Alloy Wheels

Boulevard Lexus will ensure your repair or replacement is performed to the highest level of service, getting you back on the road quickly and with no hidden costs. For the purchase of Road Hazard Protection, please contact us.

Covered Expenses

LRHP covers the expenses involved in repairing or replacing a flat tire or replacing damaged alloy wheels (purchased and installed at a Canadian Lexus Dealership) caused by covered road hazards. A valid road hazard is defined as and limited to: potholes, cracks in pavement, nails, screws, bolts, glass, rocks and other debris found on a public roadway.

  • Tire repair or replacement
  • Alloy Wheel replacement (if applicable)
  • Labour
  • Valve stem
  • Balancing
  • Towing
  • Food and lodging
  • Provincial tire levy and taxes
  • Vehicle rental assistance
  • Roadside Assistance

Restrictions
Tire must have more than 3/32″ tread life remaining. If the tire cannot be safely repaired to industry standard then the program will cover the cost of a replacement tire identical to the original tire, or of like kind and quality if the original tire is no longer available. The program will cover the cost of a replacement alloy wheel identical to the original alloy selected term wheel, or of like kind and quality if the original alloy wheel is no longer available.

Your peace of mind is top of mind

To further enhance your Lexus ownership experience, we’re pleased to offer Extra Care Protection (ECP) extended service contracts.

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To further enhance your Lexus ownership experience, we’re pleased to offer Extra Care Protection (ECP) Service Agreements.

Our Extra Care Protection Plans offer the peace of mind of additional coverage the convenience of up to three years of regularly scheduled maintenance, and a host of additional benefits, including:

  • Trip Interruption Coverage
  • Vehicle Rental Assistance
  • Travel Planning Assistance
  • Roadside Assistance
  • Mechanical Protection

With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transferring coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.

Benefits of ECP Coverage

Trip Interruption Coverage

If a covered component fails while you are traveling more than 80 km from home, ECP will assist you with hotel, meals and alternative transportation expenses to a maximum of $100/day/occurrence.

Vehicle Rental Assistance

Your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation under certain conditions. In similar circumstances, ECP provides you with alternate transportation, for a maximum of 5 days, plus up to an additional 5 days if parts are on back order.

Travel Planning Assistance

Make every journey even more memorable with a personalized travel planner that includes colour maps; alternate routes and a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.

Roadside Assistance

When you purchase an ECP contract, your existing emergency roadside and mechanical breakdown assistance is extended from the original 48 months to the full length of your contract, with unlimited kilometers. Services include towing, battery boost, tire change, winching from ditch, fuel delivery, key lockout service and spare key delivery. See Roadside Assistance Coverage for complete details.

Mechanical Protection

When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 months/80,000 km to the term selected, including Powertrain as outlined in your Lexus Owner’s Manual Supplement.